Find answers to some of the most common questions about ordering from LPE Group, delivery, Click & Collect, machinery, technical support and our B2B ordering platform.

How can I place an order?

All orders are placed through the LPE B2B ordering platform.

The platform gives approved customers access to live stock information, account pricing, favourites and quick reordering, making it easier to manage regular purchases from LPE Group.

How do I access the LPE B2B platform?

If you don't already have access, you can register for an account through the LPE B2B platform.

Once your account has been approved, you'll be able to log in and place orders directly through the platform.

Do you offer trade accounts?

Yes. LPE Group works with businesses throughout the stone, glass and associated industries.

If you would like to open a trade account or require assistance accessing the B2B platform, please contact our team.

Can I collect my order?

Yes. Click & Collect is available from our Beverley premises.

Once your order is ready for collection, we'll let you know. Please wait for confirmation before travelling to collect your order.

Collection address:

LPE Group
Units A & B, Mill Lane Business Park
Beverley
East Yorkshire
HU17 9DH

Do you deliver throughout the UK?

Yes. We deliver products throughout the UK using our selected delivery partners.

Delivery options and charges may vary depending on the size, weight and destination of your order.

For larger, specialist or machinery orders, our team will discuss delivery arrangements with you directly.

Do you deliver outside the UK?

We work with customers throughout the UK, Ireland and Europe.

International delivery availability and costs depend on the product, order size and destination. Please contact our team if you require delivery outside the UK and we'll advise on the available options.

Can I get help choosing the right product?

Yes. Our team has extensive experience supplying machinery, tooling, consumables and specialist equipment to the stone and glass industries.

If you're unsure which product is right for your application, contact us and we'll be happy to help.

What machinery brands do you supply?

LPE Group supplies specialist machinery and equipment from manufacturers including Breton and Comandulli, alongside a wider range of solutions for fabrication, handling, digital templating, water treatment and workshop processes.

Visit our Machinery section to explore the current range or contact our team to discuss your requirements.

Do you install and service machinery?

Yes. LPE Group provides machinery installation, technical support and servicing for the equipment and brands we support.

Requirements vary depending on the machine and installation, so please speak to our team for further information.

Can I arrange a machinery demonstration?

Demonstrations and visits can be arranged for selected machinery and systems.

Depending on the equipment you're interested in, this may include demonstrations, customer site visits or manufacturer visits. Contact our team and we'll discuss the most suitable option.

Do you offer digital templating equipment and training?

Yes. LPE Group supplies Laser Products digital templating systems, including the 5X, alongside LT3 Raptor software.

Training and support options are available depending on the system purchased. Contact us for more information about the right setup for your business.

What is the LPE B2B platform?

The LPE B2B platform is our dedicated ordering system for trade customers.

It provides access to live stock information, account pricing, favourites and quick reordering, helping customers manage regular orders in one place.

I can't find the product I'm looking for. Can you help?

Yes. Not every product or spare part we can supply will necessarily be listed online.

If you can't find what you need, contact the LPE team with as much information as possible about the product, machine or application and we'll see if we can help.

How do I contact LPE Group?

For product enquiries, B2B account assistance, machinery enquiries, technical questions or general support, contact us at:

Email: hello@lpe.ltd

Address:
LPE Group
Units A & B, Mill Lane Business Park
Beverley
East Yorkshire
HU17 9DH